Mavis Discount Tire

Sage Sannin a month ago

I experienced extreme negligence at this location, after being a repeat customer of Mavis for quite some time. I paid them to replace a battery, brake pads, and install tires. What I was sent away with instead is a loose battery that could set on fire at any moment, brakes that squeal, and a tire that was severely damaged on the inside during the installation. The technician hid the damage from me and the manager Nick was on the phone arguing with me, trying to dismiss my concerns rather than acknowledge fault. The person who did these installations was recently fired, they said it is because he costed them $6000 to repair a car door he destroyed. He also is responsible for damaging my $350 Michelin tire during installation which was an imminent blowout risk, and installed a loose battery in my engine bay which is an imminent fire risk. He also destroyed the paint in several locations of the wheel. This same person tried to tell me he couldn't install my brake pads until somebody else came to help him. It was just a matter of time before my car came up in flames or blew out a tire in the middle of hard driving (I have a performance car). How does a mechanic that bad even ge

Gina Demaio 2 months ago

Nick was a great help today when we came in to check on our tires. He was very kind and cordial and explained everything well. I would def recommend coming to this location as the service, the customer service, and the waiting room were all top notch. Thanks Nick!

Vee ET 3 months ago

I had an outstanding experience at Mavis in Lawrence Township thanks to Treyvon. From the moment we arrived, he provided spectacular customer service and made us feel like valued customers. He was incredibly attentive to our needs, took the time to explain everything clearly, and ensured we understood all of our options without any pressure. Treyvon was professional, knowledgeable, and genuinely cared about helping us find the best solution for our vehicle. His communication throughout the entire process was excellent, and he went above and beyond to make sure we were satisfied. It’s rare to find someone who combines expertise with such a friendly and customer-focused attitude. Because of Treyvon’s exceptional service, we’ll definitely be returning to this location and recommending it to friends and family. Thank you for making what could have been a stressful experience so easy and pleasant!

Kash Holt 4 months ago

I had a great experience and the staff was awesome. The management team, especially Tim and Treyvon, were extremely helpful and took the time to answer all of my questions regarding my car. Their professionalism and customer service made the entire process smooth and enjoyable.

jangam pauljonathan 8 months ago

⭐⭐⭐⭐⭐ I had a great experience at this Mavis Tire shop. I was on a very tight schedule, and the team was extremely helpful and professional. They completed my tire rotation within 30 minutes, which really helped me stay on track with my day. The staff was efficient, respectful of my time, and made the whole process smooth and hassle-free. I really appreciate their quick service and support. Highly recommend this location if you’re looking for fast and reliable service. Thanks Tim for his help. God bless you!